Only grace

1 more week before I start work and I badly need to getaway but didn't quite have the peace to fly with bb S. So we went on a 3D2N stay at the Capella,  Sentosa. The experience started off great as the personal assistant (butler) rang me up in the morning before we checked in, welcoming me in advance and ensuring the room was all nicely set up with baby cot and etc. Upon checking in, we were greeted by our personal assistant who confidently told us that we're gonna love our room, facing the sea! Wait a minute, we didn't book a sea view room. But I kept quiet thinking that we got upgraded.

With HIGH expectation, we went into the room but found no sea view. Called the PA department to check if they got it right and was offered to move to another room with seaview. While we were waiting, we found an ashtray full of cigarette butts next to the deck chair. So I rang the PA department asking them to clear for the benefit of next guests.

Moving on! Now we're in the new room with a glimpse of seaview but was near a construction site!  Politely, we asked to move back to the original room but was again offered to move to another room! Okay... since it was offered, we took it but this time, I went and recee first and was disappointed because the room was filled with cigarette smell.  Come on man, just get us back to the ORIGINAL room with no seaview!

Finally we did. Guess what? The ashtray by the deck chair was still there full with butts hahaha. 

Oh well, we decided to just relax and enjoy ourselves anyway.

BB S had her first swim, we chilled out in the pool, had some in-room dining, soaking in the greeneries...Just the three of us...

Upon checking out.

Front office: “Miss Lim, how was your stay?”

SK: “Ok” (nonchalant)

Front office: “Ok??”(puzzled and surprised)

SK: “Yeah, it's alright...”(nonchalant again)

Front office: “Is there anything that we could do better?”

SK : “Hmm...yeah...” (since you asked)

And I started talking.

Before I knew it, our in-dining expenses were waived and we were offered a free Sunday brunch

PLUS a one-night stay in the SEAVIEW VILLA, along with a personal apology from the general manager!

This can only be God's grace!

And to think that we were not even planning to complain...